Shipping Information

All orders are shipped via FedEx.

Orders placed today are scheduled to ship on the following business day.

Delivery times are calculated from the date of shipment, not the date of order. For example, an order placed on Friday for 2-Day delivery will be due to arrive on the following Wednesday.

Delivery is available Monday through Friday (holidays excluded); there is no weekend delivery for FedEx packages.

We custom pack each order daily to be sure your order arrives fresh and in excellent condition.

If you are not satisfied for any reason we will replace your order, refund or credit your account, whichever you prefer.

Q: Can I send to a P.O. Box?
A: FedEx does not deliver to P.O. Boxes, APOs or FPOs. FedEx requires a physical address.

Q: Can I ship to Alaska or Hawaii?
A: Yes, shipments are sent 2nd day air. Allow 2-3 business days (additional fees).

Q: Will FedEx or Garrett Popcorn Shops call before delivering the package?
A: No, it is your responsibility to let the recipient know a package is coming. We strongly advise this because the package is of a perishable nature.

Q: Does someone have to be home to sign for the package?
A: We ship all orders without requiring a signature for release; if no one is available to sign, FedEx will leave your order at the door without requiring a signature. However, we strongly recommend that someone be present to accept delivery. If you're sending a gift, please notify the recipient that a perishable package will be arriving. Garrett Popcorn Shops cannot be responsible or liable for deliveries where the customer is not available to receive the order.

In the event that no one is home to receive your order, we strongly recommend you send your package to a business address to ensure delivery.

Q: Can I receive a confirmation of my order?
A: We will automatically send you an e-mail confirmation as long as you have provided us with a valid e-mail address. You will also receive a tracking number via e-mail after the shipment has been picked up by FedEx.

Holiday Times/Delays:
Legal holidays, inclement weather and unexpected circumstances could delay order processing. Because our product is freshly handmade in small batches, delays may occur in processing your order.

International Shipping:
Shipments outside the U.S. are subject to extra handling charges and fees. All applicable duties and taxes will be charged to the customer at the time the order is processed. Orders shipped internationally or outside the 48 contiguous states are sent via a FedEx Express service and may require additional delivery time. Regrettably, there are some countries to which we are unable to ship. Please contact our Mail Order Division at 888-476-7267 to ask about international shipping and handling charges. To place your international order, please call Monday through Friday 8:00 a.m. - 5:00 p.m. (CST).